Assistenza: +39 055 283503

Shopping Cart: 0,00 €

Non hai articoli nel carrello.

Condizioni di Vendita

 

SALES CONDITIONS

TERMS OF SALES: Our products are all directed to people who are at least18 years old or older.The offer and sale of products on our website www.fppelletterie.com are governed by these terms of sale.Products purchased on our website are sold directly by the Company  F.P.s.r.l. piazza Duomo, 37/r  50122 Florence, Italy p.i. 05014640485.For any information contact us by email info@fppelletterie.com.

PRICES: All prices quoted on the website are in Euro and are excluding V.A.T. ( value added tax ) as they are intended to be shipped outside of the E.U. If you are resident in the E.U. taxes will be charged in the payment stage.Trasportation costs are excluded and will be applied in the payment stage. Please make the final purchase price before submitting its order form. Prices of our products may be subject to updating. Outside Italy, the price does not include local or national taxes and import duties. Local duties and taxes outside the E.U. ( when applicable ) are payable by customers in their own countries.

DELIVERY: For all articles that are available, from 5 to 10 working days, upon confirmation of order. For all article that are not available 60 working days.

SHIPPING DAMAGES: Shortages and discrepancies must be claimed within 5 days from the receipt of your merchandise.

ORDER CONFIRMATION: Please check the order confirmation and communicate any errors to us in writing at your earliest convenience through our email address info@fppelletterie.com. Should you not do so, the terms of the contract of sale will be applied based on the information contained in the order confirmation.

GUARANTEES: All products sold come from the best Florentine and Italian brands and are purchased directly from manufacturers. The guarantee of 30 days " money back" is made available and is applicable to each item offered in our catalog,with certain exceptions relating to products made to measure. We do not guarantee the damage caused by misuse and will not accept liability for any direct or indirect arising from improper use of the products we sell. The essential features of the products are presented within each products. The images and colors of the products shown may however not be entirely relevant to the real ones as a result of the internet browser and monitor.

RIGHT OF WITHDRAWAL: We consider it extremely important that the customer can feel completely satisfied with the choice made. If for any reason you are not satisfied with your order and in the unilikely event that goods were not delivered with the requests can return the product purchased, without having used it within 30 days from the date of delivery. The only conditions that are associated with the product we ask : should not be used, so it should be complete,must not have undergone any type of damage and has yet to be fitted with its original packaging.