CONDITION OF SALE

Access to the website fppelletterie.com is subject to acceptance of the following terms and conditions which can be modified at any time from the property and published on this web page.

Order and deliveries

Once an order is placed, please check the data (shipping address, telephone number etc.) on the order confirmation. Please communicate eventual errors to the email address: info@fppelletterie.com.

Once the purchase is concluded, your order will be executed and delivered within 3-5 working days to the address indicated on the order confirmation. When the shipment is done, you will receive an email with the tracking code number assigned to your delivery. FP PELLETTERIE is not responsible for any delay due to reasons of force majeure e/o customs checks not dependent on our company. In case of non-delivery for client-dependent causes (wrong address or telephone number, unavailability of the addressee, etc.) storage or charges costs and possible duties e/o custom duties, are charged to the customer.

To check the status of your order, you can access through your account clicking on “ my account”. Upon receipt of the order, the customer is asked to check the integrity of the package before affixing the signature for the successful delivery and in case of non-integrity of it please affix “signature with reserve”.

Disputes concerning damage or non-complied goods, no later than 10 days from the date of receipt you have to reach us to the e-mail address : info@fppelletterie.com. Otherwise they will not be considered valid.

Images/Pictures

Images and the color of the products visible on the website may not be completely exactly to the real colors, because of the screen and the browser used for navigation. In addition, since our products are artisanal and crafted with genuine leather that has undergone natural tanning processes, you can see differences in the color hues of the products depending on the period of the production. Small imperfections of the leather and veins are to be considered as values and not as defaults of the products.

Prices and availability

All our prices are indicated in euros and are already TAX FREE. If you are making a purchase from the EU (European Union) 22% VAT will be included at the checkout.
Shipping charges are highlighted in the final cart. FP PELLETTERIE declines all responsibilities for possible duties e/o custom duties which are borne by the final consumer.
The products that are out of stock are not affordable, but if you wish to book them, you can try to drop us a line on our email address to ask for.

Shipping charges

Italy euros 10,00
Europe euros 20,00
United States – Canada euros 40,00
Rest of the Word euros 55,00

For orders over euros 250,00 the shipping is free.